FAQs

Below you will find answers to the questions we get asked the most about our business

Q. Does it really matter that I have never seen my supplier’s insurance details?

A. Yes! Ensure you ask to see evidence of their level of cover and check the policy numbers with their insurance supplier or underwriter. So many do not have adequate cover and it is you who will be..

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Q. How do I know that my security supplier’s staff are correctly licensed?

A. Visit the SIA Licence Checker, click on the ‘Go to the register’ link at the bottom of the page, and enter their 16 digit licence numbers...

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Q. We already have a supplier, so why should we consider Venture Security as an alternative?

A. You may have a completely reliable supplier, in which case there’s no need to change. However, so many security companies claim to provide quality, but few have what it takes to consistently...

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Q. What is your mobile security service?

A. This is a series of separate services, all of which involve our patrol vehicles. Mobile security includes Keyholding and Alarm Response, Locks and Unlocks and Mobile Patrols...

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Q. What level of insurance cover does Venture Security have?

A. Our public and employer’s liability cover are both for £10 million each. This is well above the industry standard and ensures we are adequately covered for the very largest contracts...

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Q. How do I make a complaint?

A. Venture Security is committed to providing a high quality service. Unfortunately, despite all best intentions things can still go wrong. When this happens we need to be informed so that every...

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Q. How do you know your employees are reliable?

A. We are very careful about who we employ. If we detect the faintest note of a bad attitude or poor communication skills during the initial contact we will not process an application. We undertake...

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Q. What uniform do your staff wear?

A. This will depend on which service you require and can be flexible to meet your needs. You can rest assured that our staff will always arrive to work smart and presentable with clean shoes...

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