Keyholding and Response

Venture Security’s innovative use of technology enables our expert keyholders to act in the fastest possible time, for the protection of your property and assets. Our reduced response times ensure that we attend your site well within twenty minutes, as required under ACPO guidelines. In fact, our average response time to date is just 13 minutes from alarm activation!

The technology we use provides a secure auditable record of our activity so that you can see the exact time we arrived at your premises. The system also records the identity of the attending keyholder.

The welfare of your employees must be paramount, therefore it would be prudent for any employer to think twice before assigning keyholding duties to a member of their own team. There are several potentially serious questions requiring consideration:

• Can your keyholder be on site and have addressed the alarm within 20 minutes of the call?

• Are your keyholders trained in crime scene management, including the preservation of evidence?

• Do you have an effective lone worker system in use?

• Who will support them if they are confronted, or even attacked by an offender?

• Has your employee the confidence to go into a situation where they may have to deal with an offender, and have they received satisfactory conflict management training?

• How will you provide adequate cover when your keyholder is away, sick or has been drinking alcohol?

• Were you aware that Venture can take care of your keyholding responsibilities, ready to respond in the fastest possible time from less than 70p a day?

Alternatively we can provide a security officer as an escort to meet your
keyholder and accompany them whilst they investigate alarm activations.

Contact us today to see how we can help to protect your Premises.

Venture also provides a reliable and competitive keyholding and response service for residential clients which is in keeping with our high standard of commercial services. As an example, we provide this service to people who own a second home or require peace of mind whilst away on holiday.