Approach to Quality

Venture Security’s quality management system is designed to ensure that the service we provide to our clients consistently meets, and often exceeds, their expectations. The company operates a system that regularly evaluates its processes and customer needs, and has set quantifiable objectives with plans in place to ensure those objectives are regularly reviewed for improvement.

It is the policy of Venture Security to continually maintain an effectively managed quality assurance programme to assure our customers that our security services conform to the procedures and disciplines of the company, and ensure that each customer’s needs and expectations are fully met.

Venture’s managers are fully committed to our systems, procedures and controls, and the total participation of all personnel is mandatory.

Our Vision

Our vision is to provide our clients with a completely reliable, honest and cost-effective service that is in keeping with their aims, and to manage our business in a sustainable way that promotes the continued development of services throughout.

Our Values

• Diligence: constantly working to ensure that all systems are running in a way that is beneficial to our staff, clients and the public.

• Integrity: securing the trust of our customers and employees through continued honesty and openness.

• Flexibility: approaching all assignments with flexibility in order to meet our clients’ requirements.

• Consistency: working hard to ensure that our customers receive consistently high levels of service.

• Innovation: developing new security options as well as using existing systems in order to provide the very best security service. We learn from all that we do and use this experience to continuously improve our service.

• Sustainability: ensuring that we only undertake new contracts at a rate that will allow for natural organic growth, we are able to ensure that our customers remain completely satisfied with our performance.