Our Policies

QUALITY POLICY

The purpose of the Integrated Management System is to ensure that the services provided to our customers consistently meet or exceed their expectations. Venture Security operates a system that regularly evaluates its processes and customer needs, and has set quantifiable goals with plans in place to ensure that they are improved year on year in accordance with BS EN ISO 9001:Quality Management System – requirements, BS 10800, BS 7499, BS 7984 and BS 7858, BS EN ISO 14001:Environmental Management System – requirements and BS ISO 45001:Occupational Health and Safety Management Systems – requirements.

 For our full Quality Policy, please click here.

HEALTH AND SAFETY

Venture Security is committed to health and safety in and around the workplace. The company acknowledges and accepts its responsibilities for securing the health, safety and welfare of its employees, of sub-contractors working on its behalf and all others affected by their activities. We pride ourselves on our exceptional safety history, boasting a clean slate even though we operate in many potentially high-risk environments.

 For our full Health & Safety Policy, please click here.

COMPLAINTS POLICY

Venture Security is committed to delivering high standards of service and treating our clients, employees, learners and other stakeholders fairly and professionally. We recognise that, on occasion, things may not go as expected and believe that concerns and complaints provide an important opportunity to listen, learn and improve.

We are committed to ensuring that complaints are taken seriously, handled fairly and objectively, and resolved as promptly as possible. Our Complaints Policy sets out a clear and accessible process for raising concerns about our security services, training provision or any other aspect of our business, including how complaints can be escalated where appropriate.

For our Complaints Policy, please click here.

PRIVACY POLICY

Venture Security is committed to protecting your privacy and handling personal information responsibly, securely and transparently. We recognise the importance of safeguarding the personal data entrusted to us by our employees, clients, learners, suppliers, website visitors and others who interact with our business.

Our Privacy Policy explains how Venture Security collects, uses, stores and protects personal information, the circumstances in which information may be shared, and the rights individuals have in relation to their personal data. We are committed to complying with applicable data protection legislation and ensuring that personal information is only used where there is a lawful and legitimate reason for doing so.

For our full Privacy Policy, please click here.

Environmental Policy

Venture recognises that its business activities have both a direct and indirect impact on the natural environment  and  is  therefore  committed  to  proactively  managing  these  in  a  responsible  manner.   Venture  complies  with  all  relevant  legislation,  commercial  requirements  and  codes  of  conduct regarding the business impact on the environment.

For our full Environmental Policy, please click here.

Corporate Social Responsibility Policy

This policy is based on Venture Security’s vision and values, organisational aims and our environmental and ethical purchasing policies. Our Corporate Social Responsibility (CSR) policy is based on the following principles:

• To minimise the impact that our work has on the environment and people around us
• To manage our supply chain responsibly in support of our environmental objectives
• To improve public perception of the security industry and those who work within it
• To integrate our CSR considerations into all our business decisions
• To comply with, and exceed where practicable, all applicable legislation and codes of practice.

For our full CSR Policy, please click here.

Modern Slavery Policy

Venture Security are committed to eliminating acts of modern-day slavery and human trafficking within our business and from within our supply chains.

For our full Modern Slavery Policy, please click here.

Anti-Bribery Policy

This anti-bribery policy exists to set out the responsibilities of Venture Security and those who work for us in regard to observing and upholding our zero-tolerance position on bribery and corruption. It also exists to act as a source of information and guidance for those working for us. It helps them recognise and deal with bribery and corruption issues, as well as understand their responsibilities.

For our full Anti-Bribery Policy, please click here.

Recruitment and Selection Policy

Venture Security aims to ensure that no job applicant receives less favourable treatment on any of the unlawful grounds listed in our full policy. Recruitment procedures will be reviewed regularly to ensure that applicants are treated on the basis of their relevant merits and abilities. Job selection criteria are regularly reviewed to ensure that they are justifiable on non-discriminatory grounds as being essential for the effective performance of the job.

For our full Recruitment and Selection Policy, please click here.

Performance Appraisal Policy

Venture Security are committed to supporting every employee to reach their potential and achieve their personal goals, which in turn will assist the organisation to achieve its objective.

For our full Performance Appraisal Policy, please click here.

Lone Working Policy

There are situations where Venture Security staff will be required to work alone. Where the conditions of service delivery or its associated tasks require staff to work alone, both the individual staff member and managers have a duty to assess and reduce the risks that lone working presents. This policy should be read in conjunction with the relevant Health and Safety policies and risk assessments.

For our full Lone Working Policy, please click here.

Drug and Alcohol Policy

Venture Security is committed to maintaining a healthy, safe and productive working environment for its employees. Venture Security recognises the impact that drugs and alcohol may have on an individual’s ability to work safely and correctly and aims to ensure a working environment free from the inappropriate use of substances and where employees are able to carry out their duties in a safe and efficient manner.

For our full Drug and Alcohol Policy, please click here.