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Authorised Access Service

Whether you’re at work, on holiday, or simply unavailable, our Authorised Access service ensures your home remains accessible to the right people without compromising its security. We manage entry for trusted individuals such as contractors, cleaners, maintenance teams, or deliveries, following strict protocols and verifying all access arrangements in advance. With our professional oversight, you can rest assured that your property is in safe hands, even when you’re not there.

 

Let the right people in, without the risk

Venture Security is available 24 hours a day, 365 days a year to manage access to your property whenever it’s needed. Whether you’re arranging for friends or family to visit, or coordinating with tradespeople, cleaners, or other contractors, our team ensures timely, secure access in your absence. Every visit is handled with your home’s safety as the top priority, giving you complete confidence that only authorised individuals gain entry – exactly when and how you’ve arranged.

Your keys, your schedule. Secure access when you say so

Benefits of our Authorised Access service

  • Hassle-free, secure access for visitors, contractors, or deliveries when you’re unavailable
  • Eliminates the need to rely on neighbours, friends, or hidden keys
  • Fully vetted, licensed officers manage access professionally and discreetly
  • Ideal for homeowners, second home owners, landlords, and holiday lets
  • Maintains your property’s security while offering maximum flexibility
  • Keys stored securely with strict handling protocols and full accountability
  • Peace of mind knowing access is in trusted hands – on your terms

Common
Questions

  • What is the Authorised Access service?

    This service allows Venture Security to securely manage access to your home for approved individuals—such as contractors, cleaners, or guests – when you’re unavailable. Access is only granted at your request and under strict security protocols.

  • How are my keys stored and protected?

    Your keys are stored securely, either at our office or in a lockable on-site device, depending on your preference. They are coded and handled using strict procedures, ensuring only authorised personnel can access them when instructed.

  • Can I arrange one-off or short-notice access?

    Yes, we offer both scheduled and short-notice access options. Whether it’s a planned maintenance visit or an unexpected delivery, we’ll coordinate and manage access safely and efficiently.

  • Who provides access to my property?

    Only our fully vetted, screened and licensed security officers are authorised to access your keys and attend your property. They verify visitor credentials, supervise entry, and ensure your home is secure when they leave.

  • Will I be notified after access is granted?

    Yes. You’ll receive a report to confirm access has been provided, along with details of the visit, who attended, and any relevant observations.

RESIDENTIAL Client testimonials

Hey. Don’t just take our word for it.

Superb company and team. Have provided the service for many years and has always been superb. Would recommend all the time.

Mr S, Basingstoke, Hampshire

Thank you for attending our recent alarm activation. It was very reassuring to know that you were taking care of a potential break in at our home and sorting out any alarm issues. You are always very calm and straightforward and it is good to know that you'll stay until everything is secured and sorted out, particularly when we are away as we were on this occasion. We very much appreciate your professionalism and are very glad to have signed up to the Venture Security Keyholding service. We would happily recommend your service to friends.

Mrs A, Andover, Hampshire

It is very comforting to know your service is there.

Mrs G, , Andover, Hampshire

I have always found your key holding and alarm response to be courteous, reliable and responsive. It has been a great relief to me to know that the security of my house is being dealt with in such a professional way.

Mr P, Odiham, Hampshire