KEY HOLDING AND ALARM RESPONSE
Are your staff at risk responding to out-of-hours alarms as key holders?
Your Keys, Our Responsibility. Your Business, Always Protected
You should be very cautious about requesting your employees to attend your site following an out-of-hours alarm activation – the following questions highlight why:
- Do you have an effective health and safety lone worker system in use?
- Does your insurance cover staff who attend your site alone?
- Who will support your employee if they are confronted or even attacked by an offender?
- Does your employee have the confidence and received satisfactory conflict management training to go into a situation where they may have to deal with an offender?
- How will you provide adequate response cover when your key holder is away, sick or has been drinking alcohol?
- Can your key holders be on site and have addressed the alarm within 20 minutes of the call?
- Are your key holders trained in crime scene management, including the preservation of evidence?
Security challenges answered by our key holding and alarm response service
As you can see, there are many risks and challenges associated with having a member of staff act as your key holder. Use Venture’s key holding and alarm response security service and you will eliminate these challenges, while taking the pressure and added responsibility off your employees.
Key holding and alarm response is not expensive. If you’re a business with premises in Hampshire or Wiltshire, you can enjoy this security service from as little as £300 per year.
Secure Solutions Delivered by Professionals you can Trust
Benefits of utilising our key holding and alarm response service
- Protects staff from potential harm and other risks associated with lone working
- Average alarm response time under 23 minutes
- No issues with key holding staff being off sick or on leave
- Trained and accredited SIA security personnel on call 24 hours a day, 365 days a year
- Security officers who are fully trained in crime-scene and conflict management
- Full and detailed customer reports available
Protect Your Time, Assets and Staff with One Service
Common
Questions
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What is key holding and alarm response?
Key holding involves securely storing a set of your keys and responding to alarm activations on your behalf. Our licensed officers attend your property, investigate, and take the necessary action 24/7.
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How quickly do you respond to an alarm?
Our local Mobile Patrol Officers are on-call around the clock, allowing us to respond swiftly. The response time will very depending on the time of day and the location of the site. Between 1st April 2024 – 31st March 2025, our average response time is just 25 minutes across a coverage area of more than 3,325 square miles.
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Can you tailor the service to our business or site?
Absolutely. We adapt our response protocols to suit your premises, risk level, and specific needs, including additional patrols or bespoke entry procedures.
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How quickly can you mobilise this service?
Provided we receive your keys and alarm system details, we can typically mobilise our key holding and alarm response service within 48 to 72 hours, depending on the site’s location and risk profile. For urgent requirements, we may be able to fast-track mobilisation. Please get in touch to discuss your specific timeframe.
Corporate Security Services
