A Venture customer since 2012, Aster Group is an ethical housing developer and social landlord operating within Hampshire, Wiltshire, Somerset, Dorset, and Devon & Cornwall. The company conducts its operations from 12 regional locations, which cumulatively employ 1,300 members of staff and provide storage for company-owned vehicles and machinery, integral to The Group’s commercial endeavours.

With business-critical assets and 1000+ employees to protect, Aster needed support to safeguard its premises and its people. Having outsourced its security previously (with unsatisfactory results) the company was keen to bring in a trusted contractor with a credible performance history.

With business-critical assets and 1,000+ employees to protect, Aster needed support to safeguard its premises and its people. The security requirements included:

• Daily out-of-hours security patrols, 365 days a year

• Unlocking premises every morning and securing every evening

• 24/7 emergency incident response, including alarm callouts

• Protecting Aster staff and assuming all security-related responsibilities

• Preventing and actively discouraging break-ins

• Checking and reporting maintenance issues, such as leaky taps and lights not working

After impressing with its resource and capabilities, Venture was subsequently appointed Aster’s Group-wide security partner, working across its five main regions.
Venture now:

• Provides on-site support to Aster employees in their day-to-day working environment

• Assumes full responsibility for security processes, including:

  • Security patrols at 12 locations

  • Securing the premises each evening and unlocking in the morning

• Provides temporary static security cover when required, often at short notice

• Assists Aster with challenging antisocial behaviour within its social housing portfolio

Venture is genuinely the first security company that has always delivered on its promises. I have never once had to ask why something hasn’t happened – as it always does!

Rhiannah Townley, Aster Group