Stannah, a leading UK engineering firm specializing in the design, manufacture, and installation of lifts and stairlifts, was facing challenges with its existing security provider. Issues such as high staff turnover and subpar service quality were prevalent, leading the facilities team to reassess their security arrangements.
The objective was to identify a reliable security partner capable of delivering consistent, high-quality services across multiple sites. This included ensuring the safety of staff, securing premises, and providing flexible support aligned with the company’s dynamic production schedules.
Venture Security, recommended by an existing supplier, was selected due to its local presence and shared values emphasizing quality and staff development. Venture implemented a comprehensive security solution encompassing reception duties, lock and unlock services, mobile patrols, key holding, and alarm response. They ensured flexibility to accommodate Stannah’s varying shift patterns and established a robust reporting process to maintain transparency and accountability.
One of Venture’s main strengths is their ability to react quickly, which is fantastic. They are flexible and always provide the cover we need, and we wouldn’t hesitate to recommend them.
Gary Woods, Facilities Manager
